Frequently asked questions
How do I place an order?
Use the "Online Store" page to register, fill your cart and process orders.
How does your shipping work?
Items in stock will be shipped within 6 business days. Local pickup option is available for no addtional fee*. We typically ship 2 days a week (Tuesdays & Fridays).
How secure is the ordering & payment options?
We use a secure Square or PayPal option. Local pickup may pay by cash or check. Credit cards are accepted over the phone for a $1.00 processing fee.
What is your returns & refunds?
Since we are a small family business, returns or refunds are on a per case basis. Any approved returns will be subject to a 15% restocking fee. Please contact us at info@LLApothecary.com.
How Do I & Why Should I - register when I place an order?
How can I refill and save money?
We are all about helping our clients to save money and get the most out of your oils. Purchase a 5mL or 15mL blend along with some Fractionated Coconut Oil & you can refill your Ready Rollers or sprays.
How does local pick up work?
Available for Snohomish, Washington and Brighton, Colorado.
What dillution rate should I use?
Topical Dosage Guidelines*
Medical disclaimer: The contents and information is for informational use only, and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you read in this email, on our website (www.LLApothecary.com) or FB page (Land of the Living Apothecary). Mindy Westfall and/or any Land of the Living representitive do not give medical advice nor do they engage in the practice of medicine. Mindy Westfall and Land of the Living LLC will not be liable for any direct, indirect, consequential, special, exemplary, or other damages arising from the application of information in this email, on our website (www.LLApothecary.com) or our FB page.
Where do you buy your oils?
The quality of our oils are a high priority to us; as not all oils on the market have
therapeutic benefits. Therefore, to help ensure the highest quality standards our oils are sourced local and worldwide from multiple trusted suppliers, farms and distilleries.
- Organics Certification
- Quality Assurance
- (MSDS) Material Safety Data Sheet
- (GCMS)Gas Chromatography Mass Spectrometry Analysis